Privacy Policy

At Alliance Limousine Service Inc., your privacy is of the utmost importance to us. We Value your Privacy and recognize the trust you place with us. Alliance Limousine Service is committed to protecting your privacy and safeguarding your personal information.

This privacy policy describes the personal information Alliance Limousine Service collects from you and why we collect it.

Alliance Limousine Service reserves the right to modify this privacy policy at any time without prior notice. This privacy policy applies only to any websites that are managed by Alliance Limousine Service Inc. and it is not responsible for the policies, content and practices of other companies, even if they are accessible through any of Alliance Limousine Service Inc. managed sites.

If you do not agree with this privacy policy, please do not use this website.


What information do we collect:

Alliance Limousine Service collects data that is necessary for us to ensure we provide our clients with the service they have requested. The information we collect includes your name, home and/or business addresses, phone number(s), email address and credit card information.

We also collect your username and password when you register online. We collect this information when you establish a profile with us or when you make a reservation.


How we use your information:

We use your information to provide you with requested services, to send confirmations, receipts and updates. To communicate with clients in general and to process bills.

Information may be used to send promotional emails regarding special offers or other information which we believe you may find interesting by utilizing the email address which you provide.

Periodically we may also use the information provided to contact you for the purposes of market research. We may contact you by phone, mail, fax or email. We may also choose to use information in order to customize this website to better suit your interests.


How we disclose your information:

Alliance Limousine Service only discloses the information it collects to its employees and/or affiliates for the sole purpose of providing a requested service.

We will only disclose personal information in response to a judicial process or law enforcement officials in accordance with applicable laws. Alliance Limousine Service does not sell to or share with others information for marketing purposes.


How to update information:

You can access your personal information by login in or contacting a customer service representative at 908-935-9299.

This privacy policy is effective and was last updated on January 7th, 2012


No Shows:

A no show fee equal to trip cost plus 20% gratuity and any applicable waiting time will be charged when the passenger fails to show at the designated location. In order to avoid unnecessary aggravation, clients should not leave designated locations without notifying us first.


Travel Time:

When applicable, generally assessed from where the limo pick up and drop off points are located. It is calculated based on the travel time posted on Google or Yahoo maps. Any hourly wait & return trip is subject to travel time and if the pickup location is over 1/2 hour away from base.


Surcharges:

A $35.00 holiday surcharge for all trips occurring on: Easter Sunday, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Eve, Christmas Day, New Year's Eve, New Year's Day. A $15.00 early morning surcharge for service scheduled between the hours of 12:00AM and 6:00AM.


Extra Stop Charges:

Passenger requested stop(s) during a point to point reservation will be charged $20.00 per stop for a maximum of 15 minutes waiting anything over 15 minutes will revert to respective vehicle hourly rate.


Other Charges:

The following additional charges will be itemized on the customer's billing statement when applicable: 20% gratuity, 5% fuel surcharge, airport meet & greet, applicable taxes, tolls, airport fees, parking and Cell phone usage